Your satisfaction is important is us. As a valued Shadeonme.com customer you have fourteen (14) days from the day of receipt for any unused item to request a return. Additional exclusions may apply. Returned products are required to be in brand new condition and must include the original, undamaged manufacturer's packaging. Please forward all requests to firstname.lastname@example.org. If the product is being returned for any reason other than defects or damages the Buyer is responsible for return and initial shipping and may be subject to a 15% restocking fee. All power kites and associated gear (helmets, boards, and more) sales are final.
We understand buyers change their minds and we gladly accept exchanges. Exchanges must be made within three (3) days or receiving the item. The exchanged products are required to be in brand new condition and must include the original, undamaged manufacturer's packaging. Shipping costs are the responsibility of the buyer.
LIMITATION OF LIABILITY
Crunch International, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Crunch International, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Crunch International, LLC product is mistakenly listed at an incorrect price, Crunch International, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Crunch International, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Crunch International, LLC shall issue a credit to your credit card account in the amount of the incorrect price.