Who We Are
Shadeonme.com is a part of the Crunch International, LLC family of companies. Our headquarters is in Bradenton, Florida but we have warehouses throughout the United States. This allows us to reduce shipping times and give you the best price online. Shadeonme is largely a store and brand specializing in bringing true customer service into the digital age. We have seen for too long, customers not getting proper advice and upsold on products they do not need or want. Even though we are mostly online our goal is treat you just like any of our local customers. These are lofty goals for any retailer let alone an online one, but rest assured we will do our best to see our vision come true.
OUR FOCUS
We focus on two main customer groups. The first is the enthusiast, which is our industry’s life blood. You make the brands today and help shape our industry for the better. We want to help the enthusiasts find a buying “home” a place where they can come when purchasing goods, or advice over and over again. Our other main focus is to help family and friends help buy the best gifts on this planet. We understand how hard it can be to find the right item in the endless sea of products that we have no experience in. We have structured our store for you, so if you are unsure of what to buy email, call, or open a chat with us. We want you to find the best product within your budget. We don’t want your business now. We want your business for life. Our customers are family and you will be treated as such.
THE PROMISE
Our promise is something that separates us from other stores. We make a promise to all of our current and future customers. Shadeonme promises to help you find the right product within in your budget. We promise never to upsell you to make a profit. If we suggest something, its to help you get more from your product. We promise no matter how little or big your purchase is, you will be treated with the best customer care we have. We promise if an item is delayed or lost by the shipping carrier to help fix the issue even though it is not our direct fault.